Address not found or map not showing

Why geocoding fails

We use the free US Census Bureau geocoder. It can miss:

• Newly built homes (under ~12 months old)
• Rural routes, PO boxes, or non-standard addresses
• Addresses with suite or unit numbers when the street itself doesn't match
• Typos — even a missing zip extension can do it

Fix: try address variants

1. Open Home settings.
2. Remove unit/apartment numbers — enter just the street address.
3. Include the 5-digit ZIP code.
4. Save. We re-run geocoding on any address change.

Fix: enter coordinates manually

If you know your latitude and longitude (Google Maps → right-click your house → copy coordinates), paste them in Home settings → Location. This also re-runs the climate and radon zone lookup.

Map still not showing?

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