Support

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Frequently Asked Questions

Is HoneyDo Tracker free?
Yes — the free plan includes 1 home, 15 assets, 5 documents per home, Emergency Mode, weather alerts, recall alerts, streaks, and more. No credit card required.
How do maintenance schedules work?
After adding your home, we generate seasonal tasks based on your home type, age, and climate zone. Premium users get the full 40+ task schedule with auto-reminders.
Can I cancel anytime?
Yes. Go to Settings → Billing, cancel your plan, and keep access until the end of your billing period.
Is my data private?
Yes. We never sell or share your home data.
What is the Health Score?
A 0-100 composite score based on overdue tasks, asset age, and maintenance compliance. See the Health Score guide for details.
How does Emergency Mode work?
Select the room, symptom, and severity. We walk you through likely causes with DIY steps and cost estimates. No AI — real inspector data.
What are recall alerts?
We check the CPSC database daily against your registered appliances. Free on all plans.

Still need help?

Can’t find what you need? Send us a message and we’ll get back to you within 24 hours.

We typically respond within 24 hours.