Find answers to common questions or reach out to us.
Is HoneyDo Tracker free? ▼
Yes — the free plan includes 1 home, 15 assets, emergency mode, weather alerts, recall alerts, streaks, and more. No credit card required.
How do maintenance schedules work? ▼
After adding your home, we generate seasonal tasks based on your home type, age, and climate. Premium users get the full 40+ task schedule with auto-reminders.
Can I cancel anytime? ▼
Yes. Go to Settings, cancel your plan, keep access until the end of your billing period.
Is my data private? ▼
Yes. We never sell or share your home data.
What is the Health Score? ▼
A 0-100 composite score based on overdue tasks, asset age, and maintenance compliance.
How does Emergency Mode work? ▼
Select the room, symptom, and severity. We walk you through likely causes with DIY steps and cost estimates.
What are recall alerts? ▼
We check the CPSC database daily against your registered appliances. Free on all plans.